Updated on June 25, 2025

Privacy policy

Bllod (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal health data. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

When you use Bllod, we may collect the following:

Account Information: Full name, email, age, gender (as provided by you).
Medical Files: PDFs or other files of your medical exams that you choose to upload.
Usage Data: Information about how you interact with our app (e.g., uploads, views, frequency).
Device Information: Basic technical data (device type, OS version, app version).

We do not collect financial information or unrelated personal data.

When you use Bllod, we may collect the following:

Account Information: Full name, email, age, gender (as provided by you).
Medical Files: PDFs or other files of your medical exams that you choose to upload.
Usage Data: Information about how you interact with our app (e.g., uploads, views, frequency).
Device Information: Basic technical data (device type, OS version, app version).

We do not collect financial information or unrelated personal data.

How We Use Your Data

We use your information to:

Provide secure storage and access to your medical exams.
Improve our services (e.g., understand usage, improve parsing accuracy).
Develop future features like AI/regex parsing, search, and doctor-sharing.
Communicate with you about updates, new features, or support.

We do not sell your personal data to third parties.

We use your information to:

Provide secure storage and access to your medical exams.
Improve our services (e.g., understand usage, improve parsing accuracy).
Develop future features like AI/regex parsing, search, and doctor-sharing.
Communicate with you about updates, new features, or support.

We do not sell your personal data to third parties.

Sensitive Health Data

The files you upload may contain sensitive medical information.

You remain the owner of your data at all times.
You control who accesses your files. We will not share them without your consent.

The files you upload may contain sensitive medical information.

You remain the owner of your data at all times.
You control who accesses your files. We will not share them without your consent.

Data Storage & Security

All files are stored securely with encryption (in transit and at rest).

We use industry-standard safeguards to protect your data.
Despite our efforts, no system is 100% secure. You use Bllod at your own risk.

All files are stored securely with encryption (in transit and at rest).

We use industry-standard safeguards to protect your data.
Despite our efforts, no system is 100% secure. You use Bllod at your own risk.

AI & Data Processing

For certain features, we may process your files with regex or AI models to extract structured health data.

This processing is performed solely to improve your user experience.
AI parsing is optional and may not be fully accurate.

Your Rights

Depending on your location (LGPD, GDPR, HIPAA, etc.), you may have the right to:

Access the data we hold about you.
Request correction or deletion of your data.
Withdraw consent for processing.
Export your data in a portable format.

You can delete your account and all stored files at any time in the app.

Depending on your location (LGPD, GDPR, HIPAA, etc.), you may have the right to:

Access the data we hold about you.
Request correction or deletion of your data.
Withdraw consent for processing.
Export your data in a portable format.

You can delete your account and all stored files at any time in the app.

Data Retention

We retain your medical files until you delete them or close your account.

Usage and technical logs may be stored for a limited time for security and performance.

Third-Party Services

We may use third-party cloud providers for storage and analytics.

These providers comply with industry security standards.
They cannot access your medical data beyond what is necessary to provide their service.

Children’s Privacy

Bllod is not intended for use by children under 13 without parental consent. If we learn that a child’s data has been collected improperly, we will delete it.

Changes to this Policy

We may update this Privacy Policy as our services evolve. You will be notified of major changes, and continued use of Bllod means acceptance of the updated policy.

Contact us

If you have questions or concerns, please email us at supportbllod@google.com.